Dementia Care Home

Sussex Grange Care (Residential & Home Care)

14 Vincent Road, Chichester, Sussex, PO20 9DH

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds20
  • SpecialismsCaring for adults over 65 yrs, Dementia, Sensory impairment
  • Last inspected2018-08-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-08-14

  • Is this home safe?

    Good
    The inspection awarded a Good rating for Safety. This means inspectors were satisfied that the home met required standards around staffing, medicines management, safeguarding and infection control at the time of the June 2018 inspection. No concerns or requirement notices were raised in this domain. The July 2023 monitoring review found no evidence to change this rating. However, the report extract contains no specific observations about how safety is managed day to day.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection awarded a Good rating for Effectiveness, meaning inspectors were satisfied with how the home translates knowledge into care — including care planning, dementia training, nutrition and healthcare access. The home declares Dementia as a registered specialism, which requires a baseline level of staff competency. No concerns were raised in this domain. The published report extract contains no specific detail about training content, care plan quality, food provision or GP visiting patterns.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection awarded a Good rating for Caring — the domain that most directly captures whether staff are kind, whether your parent is treated with dignity, and whether their independence is respected. This is the domain families in our review data weight most heavily, with staff warmth (57.3%) and compassion and dignity (55.2%) the two most influential themes. No concerns were raised. However, the published report extract contains no direct quotes from residents or relatives, no inspector observations of staff interactions, and no specific examples of how dignity or independence is maintained.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection awarded a Good rating for Responsiveness, which covers activities, individual engagement, meeting changing needs and end-of-life planning. The home supports adults over 65, people living with dementia and people with sensory impairments — a combination that requires tailored rather than generic activity provision. No concerns were raised in this domain. The report extract contains no description of specific activities, individual engagement approaches or end-of-life planning arrangements.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection awarded a Good rating for Well-led, meaning inspectors were satisfied that the home had appropriate governance, a functioning management structure and a culture that supports staff and residents. The home has a named Registered Manager (Miss Kelly Ann Barker) and a Nominated Individual (Mrs Sophie Hare), indicating defined accountability lines. The rating was reviewed in July 2023 with no evidence found to require reassessment. The report extract contains no specific detail about management visibility, staff culture, quality monitoring or how the home responds to complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team has experience caring for people with sensory impairments and dementia, alongside general support for older adults. They work to help residents maintain their independence safely. For residents with dementia, the care approach emphasises maintaining dignity and respecting personal choices. Staff are trained to support people through behavioural changes with patience and professionalism. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Sussex Grange holds a Good rating across all domains, but the inspection report text contains very limited specific detail — meaning the score reflects confirmed compliance rather than richly evidenced quality. Families should treat this as a solid baseline that warrants direct investigation on a visit.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Sussex Grange Residential Care Home, a 20-bed home in Chichester specialising in dementia, sensory impairment and older adults, was rated Good across all five inspection domains following an inspection in June 2018. The rating was reviewed in July 2023 and no evidence was found to require reassessment, meaning the Good rating remains current. The home has a named Registered Manager and a Nominated Individual, indicating a defined leadership structure. A stable Good rating across five domains is a positive foundation. The central uncertainty here is the age and depth of the evidence. The most recent full inspection took place in June 2018 — that is now nearly seven years ago — and the published report extract contains almost no specific observations, resident or family quotes, or inspector descriptions of day-to-day life. This means the Good rating is confirmed but not richly evidenced. When you visit, focus on what you can see and hear directly: ask how many staff are on the dementia unit overnight, whether your parent would have one-to-one time if they cannot join group activities, how often you would be updated about their care, and whether you can meet the Registered Manager. Walk the corridors at a quieter time of day to observe how staff interact with residents without prompting.

The three questions to ask when you visit

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In Their Own Words

How Sussex Grange Care (Residential & Home Care) describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Sussex Grange Care (Residential & Home Care) says about itself

Supporting independence with genuine warmth in Chichester

Sussex Grange Residential Care Home – Expert Care in Chichester

For families seeking residential care that values dignity and independence, Sussex Grange Residential Care Home in Chichester specialises in supporting people over 65, including those with dementia or sensory impairments. The home focuses on maintaining residents' capabilities while providing respectful, attentive care.

Care & specialisms

Who they care for

    The team has experience caring for people with sensory impairments and dementia, alongside general support for older adults. They work to help residents maintain their independence safely.

    How they describe their dementia care

    For residents with dementia, the care approach emphasises maintaining dignity and respecting personal choices. Staff are trained to support people through behavioural changes with patience and professionalism.

    “To truly understand how Sussex Grange could support your loved one, arranging a personal visit would give you the clearest picture of their approach.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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